Excellent IT Services Solutions and Support
Accord IT is an Australian owned and managed IT Service and Solution Provider. Unlike similar businesses, we do not outsource or use overseas resources rather we continually improve local resources skillset to keep up to date with the ever-changing technology world.
It's always been our goal to focus on creating a local platform for IT experts and creating jobs locally. Recently from a nationwide survey on customer satisfaction revealed the nightmare of dealing with poor quality overseas IT support or phone support. Most of the businesses outsource with the goal to cut the cost only and never focus on quality. As a result, they compromise the quality completely. Customers find it difficult dealing with them especially due to the language barrier, as well as limited product or service knowledge. In today's tech world, It has become a trend to outsource and we are determined to disrupt this trend. We welcome you to be part of this revolution.
With this goal in mind, we managed to gather a group of skilled and experienced System Engineers, Customer Support improvements officers, the Marketing & Sales as well as Business managers on our platform, called Accord IT. We were cherrypicked around the nation as being experts in our fields and we are committed to providing our best to our customers. We speak your language unlike overseas IT support, who just keep repeating their pre-written scripts and who keep transferring you from one department to another. We wish you to be part of our journey and offer you to experience the difference.
Accord IT offer exclusively tailored service to our customers with the most advance IT solutions. We aim to provide enterprise-level IT solutions to small and medium business sectors.
We service Austrian Businesses by Australian People. With Accord IT, delegate your business infrastructure.
Managed IT Support service is ideal for any business that relies heavily on the computer system to perform daily activities such as accessing e-mails, printing documents, sharing files & folders, handling appointments, generating reports, managing clients accounts/database etc.
Managed IT Support administration is perfect for any business that depends intensely on PC framework to perform everyday
Reinforcement, stockpiling and calamity recuperation arrangements at a reasonable cost.
Ordinary we catch wind of PC wrongdoings including system hacking, wholesale fraud, unapproved cash ..
We have a significant expertise in migrating customers to the cloud, be it, Private Cloud (Infrastructure As
Whether you need a simple Internet connection or a complex data network with hundreds of sites,
We can assist you with a wide scope of communication, joint effort and conferencing arrangements.
We offer a hands-on placement program for Professional IT Technicians as well as the new starter who has a IT academic qualification..Read More
We are renowned for offering IT support within guaranteed response time. With the solution of any IT problem just a phone call or email away, all IT issues are taken care of based on SLA (Service Level of Agreement).
Worried of surprise IT bills, not any more. You can get unlimited IT support to cover all your IT related need with our static priced Managed IT support service agreement, at an affordable fixed monthly fee.
Our qualified and highly experienced System Engineers guarantees that any IT issues will be handled promptly in the most efficient manner.
Customer satisfaction matter to us. We continue to thrive for better customer satisfaction and enhance the user experience through specialised support, expert product and service knowledge. With the highest customer retention, don't just take our word for it, see what our clients said ........